Privacy Policy

Updated March, 2021

This document sets forth the privacy policy for the Rock Lily Cottages website, https://www.rocklily.com.au/.

Rock Lily Cottages is committed to providing you with the best possible guest experience. Rock Lily Cottages is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Rock Lily Cottages guest support features you may be required to submit personally identifiable information. This may include but is not limited to your name, address, and email address.

Sharing of your personal information

We may occasionally hire or use other companies to provide services on our behalf, including but not limited to booking accommodation, handling guest support enquiries, processing transactions, or guest contact. Those companies will be permitted to obtain only the personal information they need to deliver the service. Rock Lily Cottages takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to the site, we collect non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in this privacy policy. Data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this privacy policy

Rock Lily Cottages reserves the right to make amendments to this privacy policy at any time. If you have objections to the privacy policy, you should not access or use the site.

Accessing your personal information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Rock Lily Cottages reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Rock Lily Cottages welcomes your comments regarding this privacy policy. If you have any questions about this privacy policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Phone: +61 410 680722

Post:
Attn: Privacy Policy
Rock Lily
864 Warrigal Range Road
BROGO
NSW 2550
Australia

E-mail: privacy-policy@rocklily.com.au 

"Mountain Cottage at Rock Lily is a true delight. Fantastic views, very comfortable bed, spotlessly clean, and filled with so many thoughtful touches. We had a wonderfully relaxing time, loved the breakfast items provided, and even our dog was able to stay with us on this pet friendly property. Would definitely recommend and can't wait to get back someday soon! Thanks Steve, Alli and Craig for your hospitality."

Daria, Tasmania

"Out of all air bnb's I have stayed at, this one exceeded our expectations. Amazing hospitality, amenities and one of the most amazing views in Australia. Brogo Dam is down the road and has amazing bass fishing. The host also puts a couple of special little touches of the experience. We will definitely be visiting again. Hands down 5 out of 5."

Steven, NSW

"Just a perfect place to sit back and relax in nature. If you’re looking for a cute and cosy cottage with a great view that you can recharge in, then this is a must visit destination."

Ross, ACT

"This is one to not miss!! The pictures don’t do it justice to how incredible the view is and the house. All the hard work these guys have done to make it so welcoming is worth everything and more. For us the hosts and the small touches made it that more special! Can’t wait to come back with friends and family!!"

Hollee, NSW

"Comfortable cottage, fully equipped and a generous hamper. We were grateful for the host's care and attention and quick communication. Beautiful views and very restful. Nearby Brogo Dam is worth visiting."

Judy, ACT

"This would have to be one of the best places we have stayed so far in all our travels. We can’t praise enough the peaceful setting and so many environmentally sensitive thoughts and things to educate the public. Well done and look forward to returning."

Jeff, NSW

"Stephen, Alli and Craig are wonderful, caring hosts. It was so special to walk into a beautiful rustic, clean and welcoming little cottage. We were so impressed with the comfy bed beautifully made up, yummy breakfast and so many other little touches such as shampoos, goodies in the fridge, coffee pods and everything you might need. Loved the steep walks to the valley, the native animals and stunning bush scenery. Great hospitality. Thank you!"

Ada and Henk, ACT